How to Set Up Exclusive on 1raket
Offer custom services and personalized content! Learn how to create Exclusive listings, manage requests, and earn from your unique skills.
Go to Exclusive DashboardWhat is Exclusive?
Exclusive lets you offer custom, personalized services where supporters can request specific work from you. Perfect for commissions, personalized content, consultations, and any service that requires individual attention.
Unlike Shop products (pre-made items) or Memberships (recurring support), Exclusive is for one-time custom requests where each order is unique. Buyers describe what they want, you create it specifically for them, and they pay upfront before you start work.
Popular Exclusive Service Types
What can you offer? Here are some popular categories
Art Commissions
- Custom illustrations and portraits
- Logo and graphic design
- Character design and concept art
- Digital paintings and sketches
Video Services
- Personalized video messages
- Video shoutouts and greetings
- Custom video content creation
- Video editing services
Audio Services
- Custom songs and music composition
- Voice-over and narration
- Audio mixing and mastering
- Personalized audio messages
Writing Services
- Custom stories and fan fiction
- Poetry and creative writing
- Script writing and content creation
- Personalized letters and messages
Exclusive vs Shop vs Memberships
Understanding when to use each feature
Exclusive
Custom services & commissions
Best for:
- One-time custom work requests
- Personalized content for individual buyers
- Services with unique requirements each time
- Commissions, consultations, custom creations
- Paid upfront before work begins
Shop Products
Pre-made digital/physical items
Best for:
- Fixed products available to everyone
- Digital downloads or physical merchandise
- Items that don't require customization
- Templates, ebooks, prints, merchandise
- Immediate delivery after purchase
Memberships
Recurring monthly support
Best for:
- Ongoing exclusive content for members
- Regular benefits and perks
- Community building and access
- Predictable recurring income
- Long-term supporter relationships
Navigate to Exclusive Dashboard
Access your Exclusive management dashboard to start creating custom service listings.
[Screenshot: Exclusive dashboard with Add Listing button]
Step-by-step:
- Log in to your 1raket account
- Click on your profile avatar in the top navigation
- Select 'Dashboard' from the dropdown menu
- Click on 'Exclusive' in the left sidebar
- You'll see the Exclusive dashboard with Setup and Orders tabs
- Click 'Add Listing' to create your first exclusive service
Create Your Listing
Set up the basic details for your exclusive service offering.
[Screenshot: Exclusive listing basic info section]
Step-by-step:
- Choose listing type: Digital or Physical service
- Enter a clear, descriptive name (1-160 characters)
- Write detailed description of what you'll provide
- Explain what's included in your service
- Mention any limitations or boundaries
- Be specific about what supporters can request
- Descriptions auto-save as you type
💡 Pro Tip
Be clear and specific about what you offer! The more detailed your description, the fewer clarifying questions you'll receive.
Upload Showcase Images
Add portfolio images to show examples of your work.
[Screenshot: Exclusive listing image upload interface]
Step-by-step:
- Click 'Upload Images' or drag and drop files
- Supported formats: JPEG, PNG, WebP (max 8MB per image)
- Upload multiple examples of your work
- First image appears as the primary showcase image
- Click star icon to change primary image
- Drag and drop to reorder images
- Add alt text for accessibility (optional)
💡 Pro Tip
Show your best work! Upload 3-5 high-quality examples to give potential buyers confidence in your abilities.
Set Your Pricing
Configure how much you'll charge for your exclusive services.
[Screenshot: Pricing section with fixed and flexible options]
Step-by-step:
- Fixed Price: Set a specific price (minimum ₱1.00)
- Pay What You Want: Enable flexible pricing with minimum amount
- Minimum Price: Set floor price when enabling flexible pricing
- Consider your time, skill level, and market rates
- Price should reflect the value you provide
- Can adjust pricing anytime after publishing
💡 Pro Tip
Start with comfortable pricing and adjust based on demand. 'Pay What You Want' can encourage more requests while setting a minimum protects your value!
Set Delivery Time & Requirements
Let buyers know what to expect and what information you need.
[Screenshot: Delivery time and requirements fields]
Step-by-step:
- Delivery Time: Specify how long work will take (e.g., '3-5 business days')
- Be realistic with your timeline to avoid disappointments
- Requirements: List information needed from buyer
- Example requirements: 'Provide reference images', 'Describe your vision'
- Clear requirements reduce back-and-forth communication
- Update delivery time if you're temporarily busy
💡 Pro Tip
Under-promise and over-deliver! Give yourself buffer time for revisions and unexpected delays.
Configure Buyer Communication
Set up how buyers can communicate their requests to you.
[Screenshot: Buyer message settings with instructions field]
Step-by-step:
- Allow Buyer Message: Toggle to let buyers send messages with requests
- Message Instructions: Guide buyers on what to include
- Example: 'Please describe your idea in detail with any reference links'
- Attachments: Buyers can upload files (images, documents) with requests
- Maximum 5 attachments per request, 10MB each
- Clear instructions help you get the information you need upfront
💡 Pro Tip
Clear communication instructions save time! Ask for specific details upfront to avoid multiple revision rounds.
Add Optional Features
Configure additional settings to customize your exclusive offering.
[Screenshot: Additional settings with shipping and quantity options]
Step-by-step:
- Requires Shipping: Enable if physical item will be shipped
- Add shipping note with estimated delivery time and regions served
- Limit Quantity: Enable to set maximum number of slots available
- Max Quantity: Set how many requests you can handle
- Add-Ons: Offer extra services at additional cost
- Example add-ons: 'Rush delivery (+₱500)', 'Extra revision (+₱200)'
- Add-ons let buyers customize their order
💡 Pro Tip
Add-ons are a great way to increase earnings! Offer expedited delivery, extra revisions, or bonus features.
Publish Your Listing
Review and publish your exclusive listing to make it available.
[Screenshot: Listing ready to publish with preview]
Step-by-step:
- Review all listing details for accuracy
- Check pricing, delivery time, and requirements
- Verify images showcase your best work
- Save as Draft if not ready to publish
- Click 'Publish' to make listing live on your creator page
- Published listings appear immediately in your Exclusive tab
- Test by viewing your own creator page
- Edit anytime to update details or pause availability
💡 Pro Tip
Preview before publishing! View how your listing appears to supporters and make adjustments if needed.
How Buyers Request Your Services
Understanding the buyer flow helps you prepare better listings and responses:
Discover
Buyer browses your Exclusive tab and sees your available services
Request
Clicks 'Request this' button and fills out request form
Describe
Provides detailed description of what they want, uploads attachments
Customize
Selects any optional add-ons to enhance their order
Pay
Proceeds to checkout, scans GCash QR code, completes payment
Confirm
Confirms payment sent, order appears in your Orders tab
Managing Orders & Requests
Viewing Orders
- Access Orders tab in Exclusive dashboard
- See all incoming requests with buyer details
- View request description and attachments
- Check payment status and amount
- Sort by date, status, or amount
Fulfilling Orders
- Review request details carefully before starting
- Communicate with buyer if clarification needed
- Work on request within stated delivery time
- Deliver final work through messages or email
- Mark order as completed when delivered
- Request buyer feedback and testimonial
Handling Issues
- Contact buyer promptly if issues arise
- Be transparent about delays or problems
- Offer solutions: refund, revision, or extended time
- Document all communication
- Maintain professional and friendly tone
Building Reputation
- Deliver high-quality work consistently
- Meet or beat delivery time estimates
- Exceed expectations when possible
- Request satisfied buyers to share work
- Build portfolio of completed exclusive requests
Best Practices for Success
Pricing Strategy
- Research what similar creators charge
- Factor in your time, skill, and expenses
- Start competitive, increase as demand grows
- Offer tiered pricing with add-ons
- Don't undervalue your work!
Managing Workload
- Use quantity limits to prevent burnout
- Set realistic delivery timeframes
- Build buffer time for revisions
- Pause listings when queue is full
- Communicate clearly about availability
Quality & Satisfaction
- Clarify expectations before starting
- Provide work-in-progress updates
- Offer one revision round in base price
- Deliver in high-quality format
- Follow up after delivery
Marketing Your Exclusive
- Announce new listings in Posts
- Share completed work samples (with permission)
- Highlight unique services you offer
- Create themed seasonal offerings
- Promote limited-time special pricing
Frequently Asked Questions
Need More Help?
Still have questions about setting up Exclusive? Our support team is here to help you succeed!
Ready to Offer Exclusive Services?
Start earning from your unique skills! Create your first Exclusive listing and connect with supporters who want personalized work from you.
Create Your First Exclusive Listing