Privacy Policy

1. Information We Collect

We collect only the information necessary to provide and improve our services. This may include:

a. Personal Information

When you create an account or transact on the platform, we collect:

• Full name, username, and email address
• Mobile number and payment details (e.g., GCash, PayPal, or bank account)
• Profile picture or uploaded media
• Transaction history and activity logs

b. Non-Personal or Technical Data

To enhance your experience, we also collect:

• Browser type, device, and IP address
• Cookies or analytics data (for performance tracking and fraud prevention)

We do not collect sensitive personal information such as government IDs unless legally required for verification or compliance purposes.

2. How We Use Your Information

We use your information to:

• Provide and maintain the 1Raket.com platform
• Process payments, tips, or purchases securely
• Send you updates, receipts, and important notifications
• Improve user experience through analytics and feedback
• Prevent fraud, abuse, or security breaches
• Comply with legal and regulatory requirements

We will not sell, rent, or trade your personal data to third parties.

3. Sharing and Disclosure

Your information may be shared only with:

• Payment processors and financial partners (e.g., GCash, PayPal, local banks) to complete transactions
• Third-party service providers for hosting, analytics, or customer support, under strict confidentiality agreements
• Government authorities or regulators when required by law, subpoena, or lawful order

All partners are required to process your data only as instructed by 1Raket.com and in compliance with the Data Privacy Act.

4. Data Retention and Storage

We retain your information only for as long as necessary to fulfill the purposes stated above, or as required by law (e.g., BIR or anti-money laundering regulations). When data is no longer needed, it will be securely deleted or anonymized.

5. Your Rights Under the Data Privacy Act

You have the following rights:

1. Right to be informed – to know how your data is collected and used.
2. Right to access – to request a copy of your personal data.
3. Right to object – to withhold consent for certain data processing.
4. Right to erasure or blocking – to request deletion of your personal data.
5. Right to damages – to claim compensation for violations of your rights.
6. Right to data portability – to request transfer of your data to another platform.

To exercise these rights, email us at [email protected].

6. Cookies and Tracking

We use cookies to remember your preferences and analyze traffic. You can disable cookies in your browser settings, but some features may not work properly.

7. Data Security

We implement appropriate organizational, physical, and technical measures to protect your data from loss, unauthorized access, or misuse. This includes:

• HTTPS/TLS encryption
• Limited employee access
• Regular system audits and backups

However, no digital system is completely secure, and you use the Platform at your own risk.

8. Links to Other Websites

1Raket.com may contain links to third-party sites (e.g., social media or partner pages). We are not responsible for the privacy practices of these websites.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated Last Updated date. Continued use of 1Raket.com after updates means you agree to the new policy.